A significant network outage has hit Pennsylvania-based Erie Insurance, impacting all of the company’s systems. Customers are currently unable to access online accounts, file first notice of loss claims, or reach customer care via phone.
The outage was reported on Sunday by Erie Insurance, stating that the disruption is affecting all of their operations. This widespread issue has left customers frustrated and unable to carry out essential tasks related to their insurance policies.
Erie Insurance has not provided a specific timeline for when the network services will be fully restored. The company is working diligently to address the problem and minimize the impact on its customers.
This incident serves as a reminder of the increasing reliance on digital systems in the insurance industry and the potential risks associated with network outages. It underscores the importance for companies to have robust contingency plans in place to mitigate disruptions and ensure seamless service delivery to their customers.
As Erie Insurance continues to work on resolving the network outage, affected customers are advised to stay updated through the company’s official communications channels for any developments or alternative arrangements that may be put in place during this challenging period.
References:
– Insurance Journal. (2025, June 9). Erie Insurance Dealing With Network Outage Affecting All Systems. https://www.insurancejournal.com/news/east/2025/06/09/826770.htm
– BestWire RSS feed | AM Best. Network Outage Affects All Erie Insurance Systems. https://validate.perfdrive.com/cbb649646ef9d41d5fd7ce892b35277d/?ssa=5bdebc19-da54-4deb-ab13-be25dd7a1c95&ssb=06522263786&ssc=https://news.ambest.com/newscontent.aspx?AltSrc%3D23%26RefNum%3D266609&ssi=fc4473be-cabj-47b7-b540-e264532813bf&ssk=bo****************@*****re.com&ssm=47800390367705379101902100598341&ssn=84f8bc8f03077fbc98fa4c874ad9bff199b27ed1705f-fd3f-49c3-af0481&sso=184bd076-f4122fe93c623243e3f3b7cba2fee9bbd363da4d91ff95c7&ssp=25467360151749434337174949261661781&ssq=84913368142443771527881424620493908424508&ssr=MTk4LjIzLjE1Ni44Mg==&sst=Python/3.8+aiohttp/3.10.11&ssu=&ssv=&ssw=&ssx=eyJyZCI6ImFtYmVzdC5jb20iLCJfX3V6bWYiOiI3ZjYwMDBmODc4ODM2Yy1lZWEzLTQwNmMtYjVkOC05YmUxNGM2NzU1ZjExNzQ5NDgxNDI0MjU4MC0yZjYwNjA2MDkzYTgwM2QyMTAiLCJ1em14IjoiN2Y5MDAwODIwYWI2ZjYtMzMzOS00MjU3LTg0NDYtODIxMzE4YjNmMzMzMS0xNzQ5NDgxNDI0MjU4MC1mMDQwNzI5ZDFiYjkxZjMwMTAifQ==
